Complaints Process

Laidlaw is committed to providing a learning environment that is safe, and free from harassment and discrimination. Systems and processes are in place to address any general or academic concerns or complaints, and are outlined in section 5.7 of Laidlaw College’s General Regulations.

We aim to resolve any concerns or complaints in a fair, open manner with students able to have a support person with them at any stage of the process. Study Complaints|Ngā amuamu tauira also offer a complaints/dispute process in the event a student is dissatisfied with the outcome of their complaint.