The role

Due to the resignation of a valued staff member, we are looking for a relational and customer service focused team player to join us in the role of Library and Student Support Advisor. You’ll be responsible for the smooth running of the Latimer Library, contributing to a quality library experience for lifelong learners in a welcoming social learning space. Working alongside the wider Student Support team, you’ll also provide academic and pastoral support for students in all Laidlaw programmes, enhancing the student experience and contributing to their successful completion of courses and programmes. 

Your variety of day-to-day responsibilities will include:

• Managing stock, technical services, and information services of our Latimer Library.
• Assisting users with catalogue and database searches and promoting new publications.
• Handling general library duties, including processing returns and maintaining borrower records.
• Supporting students with accessing and optimising use of relevant library databases and resources for their studies.
• Supporting students on an individual and group basis to navigate challenges they face during their academic study.
• Guiding students regarding the general requirements of assignment completion, including referencing.

Who are we looking for? 

The successful candidate will be able to demonstrate experience in the following skillsets:

• Customer service and / or pastoral care experience (within academic environments would be advantageous)
• A committed team player with ability to build collaborative and supportive working relationships. 
• Clear, concise, and professional oral and written communication skills
• Competency with relevant informational technology systems 
• Able to demonstrate high levels of accuracy and attention to detail, with an ability to see how details connect to form the ‘big picture’
• Strong time management, planning, problem solving and organisational skills
• A bachelor’s degree or above is a requirement

About Laidlaw College

Laidlaw College is the largest tertiary-level evangelical, interdenominational college in New Zealand. As a private training establishment, we offer quality education in theology, mission and ministry, counselling and education, with campuses in Henderson and Christchurch. Study at Laidlaw is not only for those preparing for professional Christian ministry but is also for those who are seeking to deepen and integrate their faith into every area of life. We teach programmes from certificate to doctoral level.

Our Vision
A world shaped by love, compelled and informed by the Gospel. 

Our Mission
To equip students and scholars to renew their communities with a faith as intelligent as it is courageous.

Why Laidlaw?

Our Christchurch campus, in Papanui, celebrates learning, community and formation. The smaller campus and class sizes makes our campus life relationally rich. Throughout the year we have regular community lunches and gatherings together with staff and students. Our work culture supports wellbeing and encourages professional and personal growth.

We offer

• Regular community gatherings and celebrations with staff and students (including Annual All Staff and Team Retreat Days)
• Free parking
• Access to a staff discount card
• Chaplaincy support for staff regularly available on campus

How do I apply?

To view the job description please click here

Please apply with a covering letter and CV to register your interest on SEEK. The closing date for applications is 18 July 2025, 5pm. If you’d like to make a time for a confidential phone call to discuss your interest, please contact Tracey McDowall, HR Consultant, [email protected].